Today, banks offer their services online to provide a better customer experience. With online banking, account holders can view their account balance, transfer money between accounts, and even download their bank statements with a few clicks.
It means you can view your account activity anytime without waiting for a paper statement to be mailed. It can be convenient if you need to send money quickly to someone.
While each bank uses different terminology, the steps are essentially the same. Ensure you select the relevant account, the right date range, and the correct transactions. Here is a quick guide to help you take advantage of these online services.
Download your bank statement through the app
Assume you use the IDFC FIRST Bank Mobile Banking App. The steps to download your account statements would be:
- Download the IDFC FIRST bank mobile banking app
- Open the app and log in with your credentials
- After logging in, click the icon in the top corner
- Click the ‘My Account’ option
- Select Account statement
- Specify the period (start date and end date) for which you want to generate the statement.
- Download the e-statement
Though downloading a bank statement may vary slightly from one mobile banking app to another, the general steps are usually similar.
Download bank statement from an email
Most banks also send monthly bank statements to their customers’ registered email addresses.
- Open your email on mobile
- Search for ‘bank statement’ along with your bank’s name. For example, ‘Bank statement IDFC FIRST Bank’.
- Locate the email from the search result
- Once you open the email, you will receive the password instructions to open the PDF file. Enter the password to access and download the bank statement.
How to transfer money online?
With an online bank transfer app, you can quickly and easily transfer funds from one bank account to another using UPI, NEFT, RTGS, and IMPS. All you need is the other person’s bank account number and basic details to conduct the online transfer in just a few clicks. Follow the steps given below:
- Log onto the mobile banking app
- Click on ‘Fund transfer’ on the left
- Tap on ‘Transfer Now’
- Enter the amount you want to transfer
- Select a beneficiary option to transfer funds
- Select a payment method
- Click ‘Submit’ and enter the OTP you received on your registered number
- Following verification, the funds will be transferred
Facing issues while with downloading account statements?
Here are a few things to do if you are unable to download your bank statement or are facing a money transfer issue within the mobile banking app:
- Restart your device: This will clear any existing data or networking issues causing the problem.
- Update your mobile banking app: Keep your app updated, as outdated versions can often cause problems with compatibility.
- Establish a good internet connection: A strong Wi-Fi or data signal is essential for downloading large files or transferring money without interruption.
- Check your app permissions: Some apps may not work correctly if you don’t set the correct permissions.
- Clear your app cache: This will remove any old data that could be causing trouble.
Now that you know how to download your bank statement and transfer money, it is equally important to follow best practices for maintaining security. Always choose a strong password for login, avoid public Wi-Fi hotspots for conducting financial activities, use two-factor authentication and fingerprint authentication for secure login, and, most importantly, log out from the app or online portal after each session.